[vc_row css=”.vc_custom_1639740140413{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column][vc_column_text]In case, you wish to return products purchased because you are not happy with them or do not fully satisfy you, you have permission to do so within 14 days<\/b> of receipt of order. The products should be in the condition you received them, without having unsealed the packaging. They have to be accompanied by the receipt or sales invoice. In this case you will be charged only the cost of returning goods. The company is not liable for damages that may occur in the products during the return process. Immediately after receiving the items returned and after verifying that the packaging is in perfect condition and that the product is sold by us, you will be contacted by a representative of the Tzomakas G & H<\/b> to arrange how you would like to be refunded. The refund will be completed within a maximum of 15 days from receipt of the returned product from our company. If you want to return goods which had a malfunction and are guaranteed by the Tzomakas G & H<\/b>, then the product is returned and the Tzomakas G & H<\/b> ‘s support department will contact you and inform you on the repair process of the product or and replacing the – if not repaired. In any case before return products for any reason, please contact our customer service department.<\/p>\n
According to Directive 2013\/11 \/ EC, which was incorporated in Greece by JM 70330\/2015, the possibility of electronic settlement of consumer disputes is now provided by the Alternative Dispute Resolution (EED) in the whole of the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made by our Website, he can initiate the EED process through the single pan-Hellenic platform for electronic dispute resolution (platform). HED) available at https:\/\/webgate.ec.europa.eu\/odr\/main\/index.cfm?event=main.home.chooseLanguage<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row css=”.vc_custom_1639740140413{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column][vc_column_text]In case, you wish to return products purchased because you are not happy with them or do not fully satisfy you, you have permission to do so within 14 days of receipt of order. The products should be in the condition you received them, without having unsealed the packaging. They […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2779","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/pages\/2779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/comments?post=2779"}],"version-history":[{"count":3,"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/pages\/2779\/revisions"}],"predecessor-version":[{"id":2786,"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/pages\/2779\/revisions\/2786"}],"wp:attachment":[{"href":"https:\/\/tzomakas.gr\/en\/wp-json\/wp\/v2\/media?parent=2779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}